Refund Policy

1. WhatsGenie Refund Policy

Thank you for choosing WhatsGenie. We greatly value your satisfaction and strive to deliver the highest quality service. To ensure your peace of mind, we have implemented a transparent refund policy that outlines the guidelines and procedures for requesting a refund.

2. Refund Eligibility

All payments made for WhatsGenie products or services, including subscriptions, are non-refundable. We want to be transparent and upfront about this policy. Once a payment is made, it cannot be pro-rated or refunded, and this includes all previous payments. Additionally, please note that all annual payments are considered final and non-refundable without any pro-rated refunds.

3. Subscription Termination and Billing

For subscription-based products or services, you have the option to cancel your subscription at any time. It's your responsibility to stay informed about the billing cycles associated with your subscription. Refunds for subscription fees that have already been paid will only be considered under the circumstances defined in this refund policy. We are committed to fair and reasonable refund assessments.

4. Free Trial

We offer a free trial period for our product or service, allowing you to experience its benefits before making a commitment. If you decide to cancel before the trial period ends, you will not be charged. However, please note that if you choose not to cancel and let the trial period expire, your subscription will automatically continue, and you will be billed according to the terms of the subscription.

5. Failed Monthly or Annual Payments

We strive to provide uninterrupted access to our product or service. In the event of a failed monthly or annual payment, we will make every effort to assist you in resolving the payment issue promptly. If the payment issue persists within a reasonable period, we reserve the right to suspend or terminate your access until the payment is successfully processed. Our goal is to ensure a smooth and uninterrupted user experience while maintaining fair payment practices.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team at support@whatsgenie.com. We are here to assist you and provide prompt and helpful support.